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Please Check Our FAQs Before Sending Your Message

There's a good chance your question is already answered below.

  • Who are the current AARA Members?

    Click here to view a list of our current members and the services they provide.

  • Who can become a member of the AARA?

    Established and reputable roofing companies that meet and exceed our quality & credential screening process.  We also welcome Manufacturers, Suppliers, Distributers and service providers who support the needs of the roofing contractors to join as associate members.

  • What are the requirements to become a member of the AARA?

    To become a member of the (AARA), roofing contractors must meet specific requirements that ensure professionalism, safety, and quality in the industry. Here's a brief overview

    Business license


    • Been in business for a minimum of 5 years
    • Hold a current Business License
    • WCB clearance letter
    • Proof of liability insurance
    • COR or SECOR certification (if applicable)
    • Incorporation documentation

    Click here to understand our screening process for new members.

  • Is there a probationary period for new members?

    Yes, all members are on probation for a year. During this time, they must refrain from using the AARA logo and other marketing material.  All members must earn their membership status by continuing to prove their quality work and integrity. Our service grid indicates which companies are on their 1 year probation.

  • What are the benefits of becoming an AARA Member?

    AARA members enjoy professional recognition, access to training, networking opportunities, lead generation, marketing support and more!


    Click here to learn more about the Benefits of becoming a Member.

  • What are the benefits for a customer to choose an AARA member for their roofing project?

    Hiring an AARA member provides many benefits to homeowners such as:

    Verified Safety Standards, Professionalism & Credibility, Proper Installation & Expertise, Peace of Mind, Quality Assurance 


    Click here to learn more about the benefits of hiring an AARA Member.

  • I have moisture staining and/or leaking into my home. Is this a roofing issue and if so, what should I do?

    Condensation is not always a roofing issue. Read more.

  • I am experiencing an issue with an AARA Member. What is the process regarding a complaint?

    Where a written complaint is made respecting a member, the member shall be given not less than thirty (30) days written notice of the time and place for the consideration of the complaint and the nature thereof and such member, subject to the complaint, shall be given an opportunity to attend and hear full details of the compliant and shall be given a full opportunity to answer and defend the same, before the Board of Directors reaches a decision thereon or imposes any penalty. 


    To submit a complaint, please fill contact us via the form fill on our Contact Us page.

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